Posts Tagged ‘W.Douglas Williams’

SEO is KING-Here is why

Domains for only 9 dollars. Hosting, less than 10 dollars a month. Design, in cases such as WIX or Godaddy are do it yourself. Responsive mobile websites are available with a free WordPress or Drupal template. So with prices like this everyone is making websites.  Yes, I am referencing the cheapest way to get online but it is the path that many (maybe you) have taken. Why is it that with this tiny investment many still cannot experience positive ROI? Why are these apparent professional sites not attracting visitors. The answer is SEO, search engine optimization and because so many sites are on the web it is the difference between success and failure, profit and loss.  Just to make it clear SEO is King.

Search engine optimization (SEO) done well is what brings people to your website. Let’s take it one more step, SEO done smart and right brings the right people to your site at the right time. There is a big difference between the two. If I sell cookies online and I write a blog on cookies, and share it on social media to my 1000 followers statistics tell me about 6-10% of that 1000 will see it. Less will read it and even less will click to buy my delicious cookies. However by using proper SEO strategies, and coupling the effort with SEM (search engine marketing) I could use specific phrases, or pay for keywords that capitalize on buyers with intent. So words like “chocolate chip cookies for birthdays” or “special cookies for daycares” would target a specific type of customer that would only click if the phrasing spoke to their intent. So I may have less clicks on my blog or post but a higher percentage of clicks that I receive are looking to buy. That is a very simplified way of demonstrating SEO done smart.

It is a common saying among “marketing gurus” that content is king. Content is indeed important, if you want sharing of content and interaction, but if you can’t direct people to that content it is simply good information that no one can find. If you have the wild notion that your content or products should be found amidst the millions of others sites then your only hope is good, dare I say great SEO.  Search Engine Optimization then is King for anyone on the web be it business, personal or social.

I have stated that SEO is King. A good King serves and makes things better for his subjects and the million dollar question is does SEO do that? Would you do as well or even better without this King. The answer is always NO. I can clearly say this because your web presence, be it a book you are promoting on Amazon or your company site is one wave of millions in a sea. If a person is in this sea, he will logically go to the next wave to him or one he trusts based on a recommendation. If you are not in those two categories you have no chance of that person riding your wave. If you are in those two categories and your web presence is set up incorrectly, the person may travel there once and never return. But what if there was a trusted guide that had studied each, persons patterns: what waves they visited, how long they surfed on given waves, even how often they surfed? That guide then tells these surfers based on your habits and behavior this is the wave you should be at, and then takes them too your wave….well That would be magical. That is what happens with Google and Bing based on good effective SEO. I recommend combining that organic recommendation with SEM, search engine marketing. SEM would be giving this trusted guide a tip to tell those surfers that would really benefit from what you offer to ride your wave instead of your competitions. The intelligent design of SEM is that you can’t just pay money and grab all the traffic. Your site must be relevant to what the “Surfer’s” patterns show they are searching for. Proper SEM will also boost your organic SEO and multiply the results of the time taken to properly design your site for SEO. The test of effective SEO is extremely simple, do you make back in visitors or revenue a profit on funds and time exerted for your Search Engine Optimization if not I suggest you hire us to help the King give you the royal treatment.

Is Your Marketing from The 80’s

Blog » Dominion PR & Marketing

I thoroughly enjoyed my time in the 80′s and retain some fantastic memories and even more fantastic stories (many can not be shared here), it was indeed a time that left its mark on society.
Is your Marketing from the 80'sIt should not be necessary to state that somethings from the 1980′s should stay in the 80′s, or serve as only recollections. Examples are the fashions as demonstrated on this page, and the topic I wish to further explore, marketing and business practices. The decade of the 1980′s had a prevailing concept of marketing that was monolithic in nature. The goal was completely oriented to client acquisition, with little thought toward retention, or adding depth to the relationship with clients once they were acquired. In the 1980′s on the few broadcast channels we had, advertising consisted of a wonderful slogan and the effort to convince everyone in the same manner that product A was better than product B. Technology was limited and demographics to personalize or customize a message for certain groups was an after thought, so the client once acquired was only loyal to price which meant they were not loyal to the business or enterprise at all. Luckily, in some cases that client made the decision because of quality of product or the experience to become a long term loyalist of Product A or Product B, but it was not intentional on the part of the business. Marketers focused on acquiring customers by developing a better marketing mix than the competition (the marketing mix is the blending of optimal product, place, promotion, and price for the targeted market segment). Using the mass media in the same way, the same basic messages were sent to everyone. Businesses with the best commercial or slogan gained market share and deservedly so. Products and their prices were developed to attract the average consumer, and distribution outlets were standardized. The focus was on developing economies of scale, where cost economies were realized through repetition, as opposed to customization.
Companies focused on feeding the pipeline with ever more customers, and, once prospects became customers, companies would market to them via promotions that were not personalized. The strategies used for customer retention were limited to coupons, special collectors items (remember the glasses with cartoon characters from McDonalds), and hoping the staff that interacted with customers was respectful and nice enough to attract customers. Your question at this point might be, What is wrong with that? It worked, it grew business and brought us to where we are today.  THE PROBLEM: What worked in the 1980′s does not work today, unless you have no competition whatsoever in your industry. This form of interaction with your customer actually makes the consumer and the business adversaries. The customer desires as much as they can get for the least amount of money,  the business seeks to give as little as possible for the most amount of money. This happens because with no customer relationship in play, there is no guarantee of future sales, so each must get all they can in this one interaction.  Learning customer relationship management, and applying it to your organization gives you an advantage in competing. If you are a non-profit you are competing for donors and volunteers. If you are a business you are competing for customers, the brightest employees and for a larger share of each customer’s spending.  The way many of today’s small businesses & non-profits, especially religious organizations, compete is out of what was popular in the 1980′s, with a little dab of social media on the side. Remember all revenue, all profit is from the customer. To survive, to expand you must not only acquire the customer, but develop a profitable relationship with the customer. That is the basis of Customer Relationship Management (CRM) and how it is done through customer relationship marketing.
Via today’s software implementations, and the connectivity of the web, you now can be taught what your customer wants, how they want and when they need it. No organization should currently practice one size fit’s all or most marketing.  If your business model is based on margins, it is based on maximizing each transaction. Therefore you are trying to make as much profit on one transaction as possible. This attitude makes the customer a victim. If mindset switches to making less profit but on many more transactions the customer and the business benefit, and not only have we acquired a customer we retain the customer for a long term relationship. It is business 101 that acquiring a new profitable customer costs at least 3 times the amount it costs to keep your current customer.  Amazon, Ebay and others make it paramount to know what customers frequently by, what they last purchased and even if we are cyclical buyers. Why don’t you know this about your customers. Invest in the relationship, make it a easier process to stay with you and maintain the relationship, even if another vendor shows up with a lower price. Oh you would like an example. let’s look at banking, in particular online banking. You have a personal log-in that you have remembered, You have installed a mobile app on your phone, Many set-up automatic drafts and bill pays, for monthly obligations. Many provide cash back for expenditures using their cards. The average person thinks this is done for convenience, and in part it is. However it now becomes a task to transfer all that information, learn new password, set up new bill pays, get familiar with the new app, in short the customer has invested in the relationship and is more likely to stay longer. It is a benefit for them to stay rather than go to another bank whose maintenance fee is a $1 Cheaper per month. Customer Relationship marketing rest on both parties receiving more from the relationship than they would in a single transaction. Your marketing endeavors must go deeper than updating the customer on what you do and have, even if you do it on social media. Customer Relationship Management is mutual, what can you do , implement, and promote that makes a client wish to form a relationship with you.  Technology, allows us to very affordably track  who people are, what their habits are, and through market research determine why they purchase. This information demands you to customize your marketing efforts to small groups or individuals. It is a minimal investment and will benefit your organization greatly, if you are not marketing via technology and customizing your marketing initiatives, quite simply your marketing is from the 80′s.